Return & Refund Policy
This Return Policy governs the return, refund and cancelation of products purchased through xframe.in by Sakir Hussain. By purchasing products through the Platform, you agree to be bound by this Return Policy.
Orders are typically processed within 2 business days after payment is confirmed.
Delivery times depend on your location and the shipping method chosen.
We ensure your delivery between 3 to 8 business days.
Returns
We want you to be completely satisfied with your purchase from XFrame. If your product is received wrong, damaged or defective you may apply for return it within 7 days of receiving your order for a return. We will send you back with no extra cost. Please note the following guidelines for returns:
You are eligible for return only if your product received wrong, damaged or defective.
- You must have proper photo of the damaged item. Shooting videos can process your return faster.
- If your product is eligible for return mail us at help@xframe.in. You might have provided some more information.
- Once your return is received and inspected, we will notify you of the approval. If approved, your product will be resent to the given address within 7 days.
Refund or Cancelation
Abiding by the Upwritten policies in the return section, you can ask for refund.
Orders may be cancelled for a full refund if requested within 24 hours of placing the order.
For refund The same payment method will be used, If you used UPI for payment your refund will be sent using UPI. If order is COD, refund will be done according to the buyers given payment method. A little refund fee may be deducted because of the payment gateway commission. We can do refund payment using UPI and Bank Transfer only.
- Refund will be accepted within 7 days of the order received.
- Buyers can ask for refund using of contact us form. It may take upto 10 days to credit the refund.
Please note that once the order has been processed and shipped, it cannot be cancelled.
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- Click here to ask for refund.
Exchanges
If you would like to exchange your artwork for a different size, style, or design, please contact us to arrange for an exchange. Exchanges are subject to product availability and may be subject to additional charges.
Currently we have no option for exchanges. We are working on it, soon we may occur it.
Contact Us
If you have any questions or concerns about this Return Policy, please contact us.